FAQ
General
What products and services does ASPG Promos offer?
ASPG Promos offers a diverse collection of customizable promotional products and branded merchandise, including:
Awards & Recognition
- Plaques
- Trophies
- Recognition awards
- Employee appreciation products
Corporate & Events
- Event giveaways
- Corporate merchandise
- Trade show products
- Conference and meeting materials
Custom Gifts
- Personalized business gifts
- Executive gifts
- Client appreciation items
Drinkware
- Tumblers
- Mugs
- Water bottles
- Travel drinkware
- Barware
Golf Accessories
- Golf gifts
- Tournament merchandise
- Golf accessories and promotional products
Stone & Home
- Decorative home products
- Customized stone products
- Lifestyle and home gift items
Can I customize products with my logo or artwork?
Yes. Most of our products can be customized with your company logo, event branding, artwork, or custom messaging.
Available customization methods include but are not limited to:
- Engraving
- Sand Carving
- Laser Etching
- Full-color UV printing
Our goal is to ensure your products accurately represent your brand and leaves a lasting impression.
How do I place an order?
Ordering with ASPG Promos is simple:
- Browse products on ASPG Promos’ website — aspgpromos.com
- Select products that fit your project or event needs
- Input your text and/or upload your art
- Production will begin after we receive your paid order
What artwork file formats do you accept?
We commonly accept:
- AI
- EPS
- PNG
- JPG
- SVG
Vector artwork is preferred because it provides the best print quality and scalability.
Is there a minimum order quantity?
Minimum order quantities vary by product type and customization requirements. Some products have lower minimums, while others may require larger quantities.
How long does production take?
Production timelines vary based on:
- Product selection
- Customization requirements
- Quantity ordered
- Artwork approval timing
At ASPG Promos, our goal is to fulfill and ship your order within 3-5 business days.
Do you offer rush production?
If you’re really in a pinch, rush production MAY be available. It’s best to first contact before placing your order if you have a specific event date or urgent deadline. Email us at sales@ASPGPromos.com
Do you ship nationwide?
Yes. ASPG Promos proudly serves customers across the United States and ships nationwide.
Can I reorder a previous product?
Yes. We can assist with reorders and maintain artwork information whenever possible to make future ordering faster and easier.
How can I contact ASPG Promos?
Phone: (800) 247-4830 Email: sales@aspgpromos.com Website: https://aspgpromos.com
Our team is ready to help with product recommendations, pricing questions, customization options, and order assistance. We can even help you source items not already found on our website.